At Civaro, we strive to deliver your orders in the fastest and most reliable manner possible.

Shipping Timeframe
Our standard delivery time is approximately 5–7 business days from the date of purchase. Please note that this is an estimated timeframe and may vary depending on order volume, location, and other external factors.

Order Processing
Orders are processed during regular business hours and typically dispatched within 24 hours. Orders placed on weekends or public holidays will be processed on the following business day.

International Shipping
We offer international shipping. Delivery timelines may be longer for international orders, and additional charges may apply.

Important Information

Some courier companies impose penalties for incorrect or mismatched shipping details, including discrepancies between address and postal/ZIP code.

Any such penalties or additional fees will be the sole responsibility of the customer. Civaro will not be liable for these charges. Please ensure that your shipping address is entered correctly at checkout.

If a reshipment is required, customers will be responsible for the applicable reshipping costs. In cases where an incomplete address has been provided, resolution may not be possible unless the package is successfully recovered.

Civaro will not be held responsible for packages lost or misplaced due to incorrect or incomplete address details, and no refunds will be issued in such cases.